What are we doing?
In response to the ongoing COVID-19 situation, we wanted to share with you some updates we are making to our business operations.
We are working with suppliers to ensure that we have enough stock to meet the current high level of demand from customers. We are advising customers not to bulk buy as this may lead to products being sold out and unavailable to others.
The website is open 24/7 and we can dispatch orders same day until 2 pm.
Our Fulfilment Centre
Our fulfilment have stepped up their already high cleaning procedures and implemented an enhanced cleaning and sanitization schedule for all of their workspaces and storage facilities. All of their team are wearing certified masks and gloves and are maintaining the recommended 2m social distancing policy.
The increase in orders and extra safety steps we are taking has resulted in additional time to process orders, we are doing everything we can do to ensure orders are out on time
With the increase in online sales nationwide deliveries are facing delays, they have to follow the same restrictions and are working hard to ensure all deliveries are completed. Please allow extra time if your parcel hasnt arrived before contacting us.